See these posts for perspectives on the development of retail and restaurant chains:
- A Lifecycle Approach to Retail Store Development discusses techniques for managing information about a retailer's most important asset
- The Evolution of the Quick Service Restaurant, our most popular post with college students, provides a condensed history of take-out food
- The Smart Kitchen discusses how enabling network monitoring of kitchen equipment can improve chain restaurant performance
- Design is Destiny, about the importance of using a holistic approach to restaurant design
- May I Have a Scone With My Coffee examines the information required to introduce a new capability to a restaurant chain.
- Starbucks: A New Forum reflects on the notion of retail location as meeting place
- Brand, Menu and Store Design, an excerpt from The Economist with our views on McDonald's branding dilemma
- Building the Scalable Enterprise, about the role of decisions about enterprise architecture in determining the success of McDonald's Corporation
- Too Many Starbucks? looks at the microeconomics behind the Starbucks phenomenon
- McDonald's Strategy: Meat, Potatoes and Coffee considers the direction McDonald's is taking under Jim Skinner
To learn more about our work in consulting, please see our Profile or check out our Case Studies.
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