Work We've Done

Click on the links below to see case study summaries of some of our past projects.

• Draining $70 million in Beer Distribution Costs
  
• Optimizing the Distribution Network
  
• A Better S&OP Process for a CPG Leader
• Simplifying Distribution for a Coffee Retailer
  
• Achieving Medical Claims Processing Accuracy
• Turning Data into Business Intelligence
• Fixing a Botched SAP Implementation
• Customer Service Leadership for a Major Brand
• Strategic Selling for Print and Distribution
  
• Restructuring a CPG Distribution Network
  
• Inventory Strategy for a Global Air Freight Carrier

See our newsletter on Restaurant Lifecycle Management here.

A collection of posts about the US Economy is maintained here.

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Restaurant Lifecycle Management

See these posts for perspectives on the development of retail and restaurant chains:

• A Lifecycle Approach to Retail Store Development discusses techniques for managing information about a retailer's most important asset
  
• The Evolution of the Quick Service Restaurant, our most popular post with college students, provides a condensed history of take-out food
• The Smart Kitchen discusses how enabling network monitoring of kitchen equipment can improve chain restaurant performance
• Design is Destiny, about the importance of using a holistic approach to restaurant design
• May I Have a Scone With My Coffee examines the information required to introduce a new capability to a restaurant chain.
  
• Starbucks: A New Forum reflects on the notion of retail location as meeting place
  
• Brand, Menu and Store Design, an excerpt from The Economist with our views on McDonald's branding dilemma
• Building the Scalable Enterprise, about the role of decisions about enterprise architecture in determining the success of McDonald's Corporation
• Too Many Starbucks? looks at the microeconomics behind the Starbucks phenomenon
• McDonald's Strategy: Meat, Potatoes and Coffee considers the direction McDonald's is taking under Jim Skinner

To learn more about our work in consulting, please see our Profile or check out our Case Studies.
Contact JP Farrell & Associates, Inc.